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Welcome to the

Northam Surgery Website

You can use the website to order repeat prescriptions however you will need a log on for this, please contact reception for more details. You can also update your contact details and send us your comments via the Friends and Family Test


It is increasingly important to ensure we have the correct contact details for all patients including address, landline and / or mobile phone number if available.


Flu Clinic

Our drop in flu clinic has been very successful and we have vaccinated nearly 1000 patients with our first allocated batch.

The national distribution of vaccines are delivered to us on certain dates and not all at once.

Our next drop in clinic will be Tuesday 6th October, however, we are working hard to expedite deliveries, please keep checking for further updates. 

Thank you for your cooperation.

Vaccinations for 18 - 64 & 65's and over will be available from

6th October 2020.

The clinic will operate a queuing system in our car park outside 

to ensure safe social distancing.

All eligible patients will receive an invitation letter in the post with a consent form on the back.  Please complete the form and bring it with you to the drop in clinic, we cannot administer the vaccination without this form.

Children's Flu Clinic

Child flu appointments are now available to book call 01237 474994

(please check eligibility before calling).

For additional information on protecting your child against the flu and eligibility click on the link  below.

Protecting your child against flu information booklet for parents/carers


CORONAVIRUS 

To help us see you in the safest environment possible please attend for your appointment at the correct time. Earlier or later arrivals could impact on your safe movement throughout the surgery.

Face coverings - Please note during the current coronavirus pandemic it is advisable for all patients/carers, where possible, to wear a face mask or covering when entering the surgery to help prevent the spread of COVID-19 and to follow the social distancing guidance.  

As lock down restrictions are starting to ease please use the links below for the most up to date help and advice on...

  • arranging a test
  • test & trace
  • symptom checker
  • self isolation & treating symptoms
  • People at higher risk
  • social distancing & changes to everyday life

www.nhs.uk and www.gov.uk 

A useful resource for children and families to help explain COVID-19 is available at 

https://nosycrowcoronavirus.s3-eu-west-1.amazonaws.com/Coronavirus_ABookForChildren.pdf  

Coronavirus book for children


Northam Surgery have made some TEMPORARY changes to our booking system and patient access to the surgery.

We have made these changes so that we can preserve the service that we are offering during the Coronavirus outbreak and to keep staff and patients fit and well.

With immediate effect all appointments with GPs will be via telephone in the first instance.

The GP will make an appointment for you to come to the surgery if you need to, otherwise you will be treated over the phone.

If the GP asks you to come to the surgery please note that the intercom system on the doors will be activated, this is so that we can control the flow of people through the practice.

We will keep our patients updated via this page and our website – please feel free to share.

Please be assured that we are open as usual and that we are making these temporary changes to protect the health of our patients, staff and doctors.


eConsult   

You can now receive help, advice and treatment for your health problems at a convenient time for you.           

Patients can access safe and efficient advice for lots of health conditions and symptoms using eConsult 24/7.

If you need further advice or think you may require treatment you can consult with your GP online. All you need to do is fill out a simple form about your problem and a GP will get back to you within 2 working days. 

You can also request further sick certificates (sick note), discuss recent tests or get help for other administrative issues at a time that is convenient for you. 

Please ensure you have provided your email address so your GP is able to respond to you.

PLEASE NOTE: eCONSULT IS NOT SUITABLE FOR EMERGENCY OR SEVERE HEALTH PROBLEMS.

For more information see video below                                             


Improved access


Pharmacy First Scheme

Did you know that other health care providers in the local area may be able to help with your healthcare needs?

Pharmacy first is a new scheme which allows people with certain minor ailments and conditions to go straight to their pharmacist to receive a consultation and treatment without needing to visit their GP to get a prescription first. Simple winter ailments such as coughs, colds, back pain, diarrhoea, sore throats and headaches are now being dealt with at your local chemist. As well as winter ailments they can also treat conjunctivitis, impetigo, nappy rash, uncomplicated urinary infections and oral thrush.

If your health is usually good then this service may be of use to you if you become unwell. Ask at your local pharmacist for details.


Self Referral for Physiotherapy

Physiotherapy are now able to offer self-referrals from Northam Surgery patients.

Our specialist team of Physiotherapists will carry out a comprehensive examination to help diagnose your problem. Working with you, the Physiotherapist can then develop the most effective treatment plan to help you recover.

Our Physiotherapists aim to use the most appropriate and evidence based techniques. This can include manual therapy, soft tissue massage, acupuncture, hydrotherapy, injection therapy & participation in specific rehabilitation classes. With appropriate advice & education your Physiotherapist will also provide you with a tailored home exercise programme. In combination, this treatment will help you achieve your goals and prevent re-injury.

Here is the link for the online form:

Self Referral Online form for Physiotherapy


Green Impact

The Practice is working on its green impact.  We are currently participating in working towards a bronze award for this!

Green Impact  


Record Sharing

There is a local shared record programme that allows some of your medical records to be viewed by other local medical care providers, e.g.  A&E, Out of Hours Doctors etc. You will always be asked for your consent, each time a professional accesses your records, unless you are too unwell to give permission. Your consent will always be recorded on your record.  You will be automatically opted in unless you would like to dissent, please speak to a member of reception.

Record Sharing

 

 

 

(Site updated 24/09/2020)
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