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Welcome to the

Northam Surgery Website

Our doctors would like to remind patients that the practice is a safe environment.  You should still contact us for advice or to make an appointment if needed. We can be contacted by...

 *  eConsult (see below)  *  NHS app  *  Online *  Telephone

You can use the website to order repeat prescriptions however you will need a log on for this, please contact reception for more details. You can also update your contact details and send us your comments via the Friends and Family Test

eConsult


It is important to ensure we have the correct contact details for all patients including address, landline and / or mobile phone number if available.


COVID 19 VACCINATION INFORMATION

If you have received a letter or text from NHS England asking you to book a dose of the COVID 19 vaccine please do not contact the surgery, instead click on the link below to find details of available walk in clinic sites or call 119.

https://www.nhs.uk/.../find-a-walk-in-coronavirus-covid.../

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Appointments

We are now offering a mixture of telephone and face to face appointments.  If you need to make an appointment please phone the reception team who will ask you some questions to ensure you are given the most appropriate appointment for your needs.  

An e-Consult is also a good way of contacting a clinician, please see below for more information.

When attending the surgery we kindly request that you 

* wear a face mask   * adhere to social distancing * do not move furniture in the waiting room

* follow signage for queuing  and using the one way system.

This is to ensure the safety of our patients and staff.


   eConsults

You can now receive help, advice and treatment for your health problems at a convenient time for you.           

Patients can access safe and efficient advice for lots of health conditions and symptoms using eConsult 24/7.

If you need further advice or think you may require treatment you can consult with your GP online. All you need to do is fill out a simple form about your problem and a GP will get back to you within 2 working days. 

You can also request further sick certificates (sick note), discuss recent tests or get help for other administrative issues at a time that is convenient for you. 

Please ensure you have provided your email address so your GP is able to respond to you.

PLEASE NOTE: eCONSULT IS NOT SUITABLE FOR EMERGENCY OR SEVERE HEALTH PROBLEMS.

For more information see video below                                             


Improved access


Minor Injuries Service

The minor injuries service in Bideford and Ilfracombe is temporarily closed.  Please follow the link below for more information. If you need urgent medical advice and you are not sure where to go visit www.111.nhs.uk or call 111.

 https://www.northdevonhealth.nhs.uk/patient-information/miu/


Pharmacy First Scheme

Did you know that other health care providers in the local area may be able to help with your healthcare needs?

Pharmacy first is a new scheme which allows people with certain minor ailments and conditions to go straight to their pharmacist to receive a consultation and treatment without needing to visit their GP to get a prescription first. Simple winter ailments such as coughs, colds, back pain, diarrhoea, sore throats and headaches are now being dealt with at your local chemist. As well as winter ailments they can also treat conjunctivitis, impetigo, nappy rash, uncomplicated urinary infections and oral thrush.

If your health is usually good then this service may be of use to you if you become unwell. Ask at your local pharmacist for details.


Self Referral for Physiotherapy

Physiotherapy are now able to offer self-referrals from Northam Surgery patients.

Our specialist team of Physiotherapists will carry out a comprehensive examination to help diagnose your problem. Working with you, the Physiotherapist can then develop the most effective treatment plan to help you recover.

Our Physiotherapists aim to use the most appropriate and evidence based techniques. This can include manual therapy, soft tissue massage, acupuncture, hydrotherapy, injection therapy & participation in specific rehabilitation classes. With appropriate advice & education your Physiotherapist will also provide you with a tailored home exercise programme. In combination, this treatment will help you achieve your goals and prevent re-injury.

Here is the link for the online form:

Self Referral Online form for Physiotherapy


Green Impact

The surgery has signed up to the Green Impact for Health Scheme. This is an ongoing project to improve the environmental performance of GP surgeries while saving money and ensuring that our services offers the greatest benefit to society as a whole. We are proud to announce achieving the Bronze Award in 2021 and are now working hard towards Silver.

The Green Impact for Health project has been developed for General Practice by the National Union of Students, GPs, trainees, and medical students. It is supported by University of Bristol, NHS Health Education South West and the Severn Faculty of the Royal College of General Practitioners.

The scheme covers many different areas including:

Social prescribing, reducing waste and increased recycling and more environmentally friendly inhaler choices

                 Green Impact                  


Record Sharing

There is a local shared record programme that allows some of your medical records to be viewed by other local medical care providers, e.g.  A&E, Out of Hours Doctors etc. You will always be asked for your consent, each time a professional accesses your records, unless you are too unwell to give permission. Your consent will always be recorded on your record.  You will be automatically opted in unless you would like to dissent, please speak to a member of reception.

Record Sharing

 

 

 

(Site updated 02/12/2021)
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