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Welcome to the

Northam Surgery Website

Our doctors would like to remind patients that the practice is a safe environment.  You should still contact us for advice or to make an appointment if needed. To prevent the spread of COVID-19 there have been some changes to GP appointments but it is still important to know we are here for you. We can be contacted by...

 *  eConsult (see below)  *  NHS app  *  Telephone  *

You can use the website to order repeat prescriptions however you will need a log on for this, please contact reception for more details. You can also update your contact details and send us your comments via the Friends and Family Test


It is increasingly important to ensure we have the correct contact details for all patients including address, landline and / or mobile phone number if available.


Covid vaccination update for cohorts 10-12 (for people aged 18-49 who haven't been vaccinated under any other grouping.

The NHS is working hard on plans to provide covid vaccines in North Devon as we move to the next 10-12 cohorts of people (those aged 18-49) and we are just finalising the detail. More information will be available shortly and shared. In the meantime, if you have received an invite from the NHS, you can still visit the National Booking Service and book an appointment including at Arnolds pharmacy Westward Ho! Appointments will be regularly added to the site. Alternatively please wait for the information out shortly about where else in North Devon the vaccine clinics will run.


Phases of the Covid Vaccination Programme

This is the official NHS information on the phased approach to the covid vaccination programme.

Phase 1 – direct prevention of mortality and supporting the NHS and social care system
JCVI advises that the first priorities for the COVID-19 vaccination programme should be the prevention of mortality and the maintenance of the health and social care systems. As the risk of mortality from COVID-19 increases with age, prioritisation is primarily based on age. The order of priority for each group in the population corresponds with data on the number of individuals who would need to be vaccinated to prevent one death, estimated from UK data obtained from March to June 2020:

1. Residents in a care home for older adults and their carers
2. All those 80 years of age and over and frontline health and social care workers
3. All those 75 years of age and over
4. All those 70 years of age and over and clinically extremely vulnerable individuals
5. All those 65 years of age and over
6. All individuals aged 16 years to 64 years with underlying health conditions which put them at higher risk of serious disease and mortality
7.All those 60 years of age and over
8. All those 55 years of age and over
9. All those 50 years of age and over

It is estimated that taken together, these groups represent around 99% of preventable mortality from COVID-19.

This is what we are following at Northam Surgery along with all practices in North Devon.  Each category has thousands of patients in and we are on categories 7, 8 & 9 at the moment.

We will contact patients directly to invite you.

Northam Surgery have made some TEMPORARY changes to our booking system and patient access to the surgery.

We have made these changes so that we can preserve the service that we are offering during the Coronavirus outbreak and to keep staff and patients fit and well.

With immediate effect all appointments with GPs will be via telephone in the first instance.

The GP will make an appointment for you to come to the surgery if you need to, otherwise you will be treated over the phone.

If the GP asks you to come to the surgery please note that the intercom system on the doors will be activated, this is so that we can control the flow of people through the practice.

We will keep our patients updated via this page and our website – please feel free to share.

Please be assured that we are open as usual and that we are making these temporary changes to protect the health of our patients, staff and doctors.


You can now receive help, advice and treatment for your health problems at a convenient time for you.           

Patients can access safe and efficient advice for lots of health conditions and symptoms using eConsult 24/7.

If you need further advice or think you may require treatment you can consult with your GP online. All you need to do is fill out a simple form about your problem and a GP will get back to you within 2 working days. 

You can also request further sick certificates (sick note), discuss recent tests or get help for other administrative issues at a time that is convenient for you. 

Please ensure you have provided your email address so your GP is able to respond to you.


For more information see video below                                             

Improved access

Pharmacy First Scheme

Did you know that other health care providers in the local area may be able to help with your healthcare needs?

Pharmacy first is a new scheme which allows people with certain minor ailments and conditions to go straight to their pharmacist to receive a consultation and treatment without needing to visit their GP to get a prescription first. Simple winter ailments such as coughs, colds, back pain, diarrhoea, sore throats and headaches are now being dealt with at your local chemist. As well as winter ailments they can also treat conjunctivitis, impetigo, nappy rash, uncomplicated urinary infections and oral thrush.

If your health is usually good then this service may be of use to you if you become unwell. Ask at your local pharmacist for details.

Self Referral for Physiotherapy

Physiotherapy are now able to offer self-referrals from Northam Surgery patients.

Our specialist team of Physiotherapists will carry out a comprehensive examination to help diagnose your problem. Working with you, the Physiotherapist can then develop the most effective treatment plan to help you recover.

Our Physiotherapists aim to use the most appropriate and evidence based techniques. This can include manual therapy, soft tissue massage, acupuncture, hydrotherapy, injection therapy & participation in specific rehabilitation classes. With appropriate advice & education your Physiotherapist will also provide you with a tailored home exercise programme. In combination, this treatment will help you achieve your goals and prevent re-injury.

Here is the link for the online form:

Self Referral Online form for Physiotherapy

Green Impact

The Practice is working on its green impact.  We are currently participating in working towards a bronze award for this!

Green Impact  

Record Sharing

There is a local shared record programme that allows some of your medical records to be viewed by other local medical care providers, e.g.  A&E, Out of Hours Doctors etc. You will always be asked for your consent, each time a professional accesses your records, unless you are too unwell to give permission. Your consent will always be recorded on your record.  You will be automatically opted in unless you would like to dissent, please speak to a member of reception.

Record Sharing




(Site updated 05/05/2021)
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