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Welcome to the Northam Surgery Website

We are always keen to find out how we are doing and if there is anything we can do to improve the services we provide to our patients. We would be grateful if you could take the time to complete and return our confidential Patient Survey

You can use the website to book appointments and order repeat prescriptions, you will need a log on for this. Please contact reception for more details.

You can also update your contact details and send us your comments via the Friends and Family Test.

 

CORONAVIRUS INFORMATION

The NHS is well prepared for outbreaks of new infectious diseases and has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

Check online at www.nhs.uk and at www.gov.uk for the latest COVID-19 information before attending the practiceCall 111 if you need to speak to someone. 

A useful resource for children and families to help explain COVID-19 is available at...  

https://nosycrowcoronavirus.s3-eu-west-1.amazonaws.com/Coronavirus_ABookForChildren.pdf

Northam Surgery have made some TEMPORARY changes to our booking system and patient access to the surgery.

We have made these changes so that we can preserve the service that we are offering during the Coronavirus outbreak and to keep staff and patients fit and well.

With immediate effect all appointments with GPs will be via telephone in the first instance.

...

The GP will make an appointment for you to come to the surgery if you need to, otherwise you will be treated over the phone.

If the GP asks you to come to the surgery please note that the intercom system on the doors will be activated, this is so that we can control the flow of people through the practice.

During this period we will also accept repeat medication requests over the telephone.

We will keep our patients updated via this page and our website – please feel free to share.

Please be assured that we are open as usual and that we are making these temporary changes to protect the health of our patients, staff and doctors.


eConsult

You can use the website to book appointments and order repeat prescriptions, you will need a log on for this. Please contact reception for more details.

You can also update your contact details and send us your comments via the

Friends and Family Test.

Improved access

Pharmacy First Scheme

Did you know that other health care providers in the local area may be able to help with your healthcare needs?

Pharmacy first is a new scheme which allows people with certain minor ailments and conditions to go straight to their pharmacist to receive a consultation and treatment without needing to visit their GP to get a prescription first. Simple winter ailments such as coughs, colds, back pain, diarrhoea, sore throats and headaches are now being dealt with at your local chemist. As well as winter ailments they can also treat conjunctivitis, impetigo, nappy rash, uncomplicated urinary infections and oral thrush.

If your health is usually good then this service may be of use to you if you become unwell. Ask at your local pharmacist for details.

Self Referral for Physiotherapy

Physiotherapy are now able to offer self-referrals from Northam Surgery patients.

Our specialist team of Physiotherapists will carry out a comprehensive examination to help diagnose your problem. Working with you, the Physiotherapist can then develop the most effective treatment plan to help you recover.

Our Physiotherapists aim to use the most appropriate and evidence based techniques. This can include manual therapy, soft tissue massage, acupuncture, hydrotherapy, injection therapy & participation in specific rehabilitation classes. With appropriate advice & education your Physiotherapist will also provide you with a tailored home exercise programme. In combination, this treatment will help you achieve your goals and prevent re-injury.

Here is the link for the online form:

Self Referral Online form for Physiotherapy

Green Impact

The Practice is working on its green impact.  We are currently participating in working towards a bronze award for this!

Green Impact  

Record Sharing

There is a local shared record programme that allows some of your medical records to be viewed by other local medical care providers, e.g.  A&E, Out of Hours Doctors etc. You will always be asked for your consent, each time a professional accesses your records, unless you are too unwell to give permission. Your consent will always be recorded on your record.  You will be automatically opted in unless you would like to dissent, please speak to a member of reception.

Record Sharing

 

 

 

(Site updated 15/06/2020)
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